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The Data Protection Act
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The Data Protection Act (DPA) 1998 brings the existing data protection laws up to date, taking account of the growth in the availability of information over the internet. This document is intended as a brief primer to website owners, laying out their responsibilities. This document is written from a lay perspective, and readers are advised to seek professional expert opinion on the subject.

The main thrust of the DPA is that when information is being collected, it must be clearly stated what the information is being used for, and by whom. The provider of the information must also be told how they can opt out of their information being used, and who they can contact to have their information removed/edited.

The first suggestion for website owners is the creation of a privacy statement. This must be accessible from every page within the site, as it cannot be assumed that visitors will always visit the site through the main page. The statement should, unless it is clearly available elsewhere, state who the site operator/owner is, giving a physical contact address for them. The statement should also give the visitor information on what rights they have, and how they can exercise those rights. This should include a contact address for the data controller.

The privacy statement must include information on who ALL data controllers are, this includes third party banner operators/secure payment providers.

The privacy statement should display what information is being collected, how it is being collected, and to what use the information will be put. Information being collected for marketing purposes, outside of the core business of the site, should be clearly labelled and be optional.

On the subject of options, many sites use the opt-out model, where by the supplier of information must explicitly chose to opt out, usually by using a checkbox. While this is acceptable for some cases, best practice is to use an opt-in model. For certain sensitive information the opt-in model has to be used. This information includes:

  • racial or ethnic origin
  • political opinions
  • religious or similar beliefs
  • trade union membership
  • physical or mental health
  • sexual life
  • commission of criminal offences
  • involvement in criminal proceedings

On forms collecting data, basic information and choices must be provided on the form, in addition to a link to more detailed information/the privacy statement. Forms collecting information should utilise a secure connection method, such as SSL. Once collected information should be stored securely, possibly in an encrypted form. Access to the information should also be restricted to those who need access to the information.

If personal information is to be published on the internet then informed consent must be given. This means that as well as using an opt-in model it is necessary to inform the information source of the possible consequences of having the information published on the internet.

If the use to which collected personal data is to be put changes then consent for the change in use must be obtained again. This can be done using the opt-out model, as long as the new use is close to the original use given.

Website operators established in the UK must inform the Data Protection Commission. There are exemptions for certain core business roles (marketing own business, keeping accounts/records etc), however you should consult the Commission if you have any doubts.

Responsibility for compliance with the DPA lies with the data controller (probably the site owner/operator), not with the site hosts. Use of a third party data processor must be governed by a written contract under which the processor is only to operate under instruction of the website operator. They must also have in place technical and organisational security measures to ensure the security of the data.

This is a brief primer and is NOT legal advice. Anyone interested in actual legal advice should contact a lawyer. Further information can be found on the Commissions website:

http://www.dataprotection.gov.uk/

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